Last updated: October 9, 2026

Kumorai welcomes responsible reports of suspected vulnerabilities, security incidents, and other security concerns affecting Kumorai-operated systems.

Report a security concern

Email security@kumorai.io. To help us investigate, include:

• The affected service, URL, or feature.
• A clear description of the issue and its potential impact.
• Reproduction steps and supporting evidence, with secrets and personal information removed.
• Your preferred contact information for coordinated follow-up.

We will acknowledge the report and coordinate appropriate investigation and remediation. Please do not include passwords, access tokens, private keys, customer data, or other sensitive information in email.

Responsible testing expectations

Do not disrupt services, perform denial-of-service testing, use social engineering, access data that does not belong to you, or change or delete information. Stop testing and notify us immediately if you encounter sensitive information.

This page does not authorize testing of customer-managed systems, third-party services, or any system not operated by Kumorai.

Customer support and other inquiries

For product support, service questions, complaints, or general requests, contact hello@kumorai.io or use the contact form.

Security information for customers

Kumorai maintains administrative, technical, and organizational safeguards appropriate to its services. Additional security and assurance information may be shared with customers through authorized contacts and under appropriate confidentiality terms.